Terms of Service

1. Agreement to Terms

By accessing pathwaytoaus.com.au or engaging the services of Pathway to Aus, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These Terms of Service apply to all visitors, users, and clients of Pathway to Aus.

2. About Pathway to Aus

Pathway to Aus (ABN: [ABN Number]) is a MARA-registered Australian migration agency. All migration advice provided by Pathway to Aus is given by registered migration agents (RMAs) listed with the Migration Agents Registration Authority (MARA).

Our MARA registration means we are legally authorised to provide migration advice and assistance for a fee in Australia. You can verify our agents' registration at mara.gov.au.

3. Our Services

Pathway to Aus provides professional migration advice and assistance services including:

• Job Ready Program (JRP) guidance and application support
• Subclass 482 Skills in Demand visa application assistance
• Subclass 186 Employer Nomination Scheme application assistance
• General skilled migration consultation and eligibility assessment

Service Agreement

Before commencing paid services, we will provide you with a written Client Service Agreement that outlines the specific services to be provided, fees, timelines, and our responsibilities. No work will commence until a signed Client Service Agreement is in place.

No Guarantee of Outcome

Migration decisions are made solely by the Department of Home Affairs (DOHA) or Trades Recognition Australia (TRA). While we commit to providing accurate, professional advice and preparing strong applications, Pathway to Aus cannot guarantee any specific visa or assessment outcome.

4. Website Use

Permitted Use

You may use pathwaytoaus.com.au for lawful purposes only. You must not:

• Use the website in any way that violates Australian law or any applicable regulation
• Attempt to gain unauthorised access to any part of the website or its underlying systems
• Use automated tools to scrape, copy, or extract content from the website
• Upload or transmit any malicious software, viruses, or harmful code
• Impersonate any person or entity or misrepresent your affiliation

Eligibility Checker and Online Tools

The eligibility checker and any other assessment tools on our website provide indicative results only. They do not constitute formal migration advice and are not a substitute for a professional consultation with a registered migration agent.

Results from online tools should not be relied upon as a definitive assessment of your visa eligibility. Always seek advice from a registered migration agent before making any migration-related decisions.

5. Intellectual Property

All content on pathwaytoaus.com.au — including text, graphics, logos, icons, images, and software — is the property of Pathway to Aus or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written permission.

You may share links to our website or quote brief excerpts for non-commercial purposes, provided you clearly attribute Pathway to Aus as the source.

6. Fees and Payment

All fees for migration services are set out in your individual Client Service Agreement.

• Fees are quoted in Australian Dollars (AUD) and include GST where applicable
• Payment terms are as specified in your Client Service Agreement
• Government fees (DOHA visa application charges, TRA assessment fees, MARA fees) are separate from our professional service fees and are payable directly to the relevant government body
• We will provide you with a full written fee breakdown before commencing any paid work

Refund Policy

Refunds are governed by your individual Client Service Agreement and the MARA Code of Conduct. Where a refund is applicable, it will be processed within 14 business days. Government fees are non-refundable once paid to the relevant authority.

7. Limitation of Liability

To the maximum extent permitted by Australian law, Pathway to Aus will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:

• Visa refusals or unfavourable assessment outcomes
• Delays in visa processing by the Department of Home Affairs or Trades Recognition Australia
• Changes to Australian immigration law or policy
• Loss of employment or income resulting from visa delays or refusals

Our total liability for any claim related to our services is limited to the total fees paid to Pathway to Aus for those services.

Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law.

8. MARA Code of Conduct

As registered migration agents, we are bound by the MARA Code of Conduct. A copy of the Code is available from the Office of the Migration Agents Registration Authority at mara.gov.au.

If you have a complaint about our services, we encourage you to first contact us directly. If the matter is not resolved to your satisfaction, you may lodge a complaint with MARA at mara.gov.au.

9. Third-Party Links

Our website may contain links to third-party websites including government websites (homeaffairs.gov.au, tra.gov.au, mara.gov.au). These links are provided for your convenience only.

We do not endorse or take responsibility for the content, accuracy, or privacy practices of third-party websites. Accessing third-party websites is at your own risk.

10. Changes to These Terms

We may update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

We encourage you to review these terms periodically.

11. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of Australian courts.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Pathway to Aus
Level 26, 44 Market Street, Sydney, NSW
Email: contact@pathwaytoaus.com.au
Phone: +61 404 443 505
Website: pathwaytoaus.com.au/contact/